Testimonials

BETHESDA NORTH HOSPITAL

"GMI’s expertise with ultrasound equipment has been a great support to us. They have supported us with Technical Support, probe repairs with loaners delivered the next day, and a variety of service parts. The parts provided are good quality parts with a good warranty to back it and when needed a GMI technician was able to provide help on the phone. I would recommend GMI to any Biomed Department that is responsible for or even looking to maintain the ultrasound equipment in-house."

John T.
Bethesda North Hospital
Cincinnati, OH

GMI'S EXCEPTIONAL SERVICE SUPPORT

“GMI’s Service Engineers and expertise have played a vital role in keeping our HDI 5000 system fully diagnostic. This has helped us to avoid very costly down time due to ongoing service issues. Their Service “Box Swap” program has given us the confidence that we need to run a successful ultrasound program."

R. McCall
(SMG)

CLINICAL RESEARCH

“We needed a short term ultrasound lease for a clinical study and needed the equipment quickly. GMI was able to meet our equipment, delivery and training needs on schedule. We were very pleased with the equipment and the service. We will definitely call GMI in the future with any equipment requirements we may have. It has been a pleasure.”

S. Boxx
Overland Park, KS

STEPHEN E. GATES (INDIANA)

"Our Acuson Echocardiograph Ultrasound System Model Aspen was originally scheduled for the semi-annual preventive maintenance in January, 2006. We had a contract agreement and purchase order in place, however, some contract agreement legalities occurred, as a result the agreed cost for the service substantially increased. We opt to cancel the agreement and purchase order with this company and pursue other options to get this required preventive maintenance completed, within the regulatory required time restraints. At this point of time the due month for the preventive maintenance in January was missed. We had sixty days after due date to get the preventive maintenance completed. We researched a number of companies thru the month of February with no luck. Fortunately on March 8, 2006 our search for assistance with this service lead us to Global Medical Imaging. From the very first person contacted at Global Medical Imaging, the cooperation and efficiency with directing us to the appropriate department to assist us in our service need and them accelerating the administrative process was extremely customer friendly. By the next day all the required administrative requirements were in place and the preventive maintenance was scheduled. The service was completed by March 15, 2006. We found this to be exceptional. Normally, we find that companies need to be scheduled thirty to sixty days in advance to schedule this service. Because Global Medical Imaging was able to provide extremely fast service we were able to avoid the infraction of not meeting regulatory preventive maintenance requirements. Global Medical Imaging cost for this service was very cost friendly and competitive. The technician work was professional and proficient with this service.”

Stephen G
Program Specialist
Indiana

CARDIAC CENTER, TUCSON AZ

"I am with a Cardiac Imaging center in Tucson, AZ. I wanted to take the time to write and thank you for the hard work of your Customer Service Representative. The services she provides to our company are just simply exceptional. Please kindly acknowledge her for her hard work and a job well done. Because of her, my company will continue to be a valuable customer of GMI. We look forward to many more purchases from GMI."

Cardiac Center
Tucson AZ

GEORGE K

"I am a small business owner who previously owned a Cypress Ultrasound machine. The service contract that I had, provided poor service and I was given the run around when trying to get simple questions answered. I have experienced the total opposite with GMI. They have been professional, helpful and had the best price from the start. They have made my experience a positive one."

George K, Ultrasonographer
New Jersey

FIELD ENGINEER

"... customer called in (the OEM) field engineer to inspect ... prior to shipping. The technician commented to the doctor that it was the best refurbished system that he has ever seen and appeared to look like it came direct from (the OEM) factory. He gave it a rating of 10 out of 10 on the service report that was sent to the doctor."

Unnamed OEM Field Engineer
Documentation on file at GMI
Atlanta, GA

DR. MEYER

"Global Medical Imaging did not try to oversell us. We had specific needs and they sold us equipment geared toward our type of practice. After the sale, Scott Ray and his staff assisted us with integration into our electronic medical records. He was more available than every other vendor we have dealt with in opening our infertility practice."

Dr. Meyer
Raleigh, NC